Professional Skills Program

Confident Negotiation Mastery

Build powerful negotiation skills using proven behavioral strategies, real-world scenarios, and practical frameworks to influence, communicate, and create value in every negotiation.

🎯
Influence with Clarity
Master proven negotiation psychology and influence techniques.
🤝
Real-World Strategies
Apply practical frameworks to navigate complex negotiations.
📈
Create Win–Win Value
Build trust, strengthen relationships, and achieve lasting success.

What you will learn

Negotiate with Confidence
Influence, Clarity & Control

In Confident Negotiation Mastery, you will learn the psychology, strategies, and communication frameworks needed to negotiate effectively in any situation. Through practical tools and real-world scenarios, you’ll develop the skillset to influence outcomes, build trust, and create long-term value.

  • Understand negotiation psychology, influence dynamics, and decision-making frameworks.
  • Strengthen emotional control, mindset, and clarity under pressure.
  • Master preparation techniques—BATNA, goal setting, leverage, and scenario planning.
  • Apply persuasive communication and listening frameworks to drive win-win outcomes.
  • Navigate difficult conversations, high-stakes negotiations, and complex multi-party settings.
  • Develop long-term value relationships and negotiate with integrity and strategic intent.
Professionals engaged in negotiation training

There are 4 modules in this course

This course is designed to help you negotiate with clarity, confidence, and control in any setting. Across four structured modules, you’ll move from understanding core negotiation principles to applying practical tools, frameworks, and communication techniques in real-world scenarios. By the end, you’ll be able to create value, protect your interests, and build lasting, trust-based relationships.

Negotiation Foundations
Module 1  •  10 minutes to complete
Module details

Build a strong base for effective negotiation. In this module, you will explore the science and psychology of influence, understand what drives behaviour at the table, and develop the mindset and emotional control required to stay composed under pressure.

What's included
2 videos
2 videos
• Total 10 minutes
  • The science and psychology of influence • 5 minutes
  • Developing the negotiator’s mindset and emotional control • 5 minutes
Strategy and Preparation
Module 2  •  12 minutes to complete
Module details

Great negotiators win before they enter the room. This module focuses on structured preparation—clarifying goals, understanding your BATNA and reservation points, and mapping interests, leverage, and timing so you can approach every negotiation with a clear plan.

What's included
2 videos
2 videos
• Total 12 minutes
  • Goal setting, BATNA, and reservation points • 4 minutes
  • Power dynamics, leverage, and timing in negotiations • 8 minutes
Execution and Communication
Module 3  •  20 minutes to complete
Module details

This module is about what happens at the table. You will learn practical communication and listening frameworks, how to ask better questions, manage emotions in the room, handle pushback, and work constructively with difficult or high-pressure personalities.

What's included
2 videos
2 videos
• Total 20 minutes
  • Persuasive communication and listening frameworks • 10 minutes
  • Managing emotions, conflict, and difficult personalities • 10 minutes
Complex Negotiations
Module 4  •  20 minutes to complete
Module details

Take your skills to the next level by learning how to navigate complex, multi-party, and cross-cultural negotiations. You’ll focus on building long-term relationships, managing competing interests, and creating value that goes beyond a single deal.

What's included
2 videos
2 videos
• Total 20 minutes
  • Navigating cross-cultural and multi-party negotiations • 8 minutes
  • Building long-term relationships and value creation • 12 minutes
🎓
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Showcase your negotiation expertise in performance reviews, client meetings, and leadership conversations.

What professionals say about Confident Negotiation Mastery

Anita J.
Senior Sales Manager, B2B Services

“I used the preparation framework from this course in a major renewal discussion and closed the contract on better terms than we expected. I felt calm, structured and in control throughout the negotiation.”

Rahul S.
Account Director, Consulting

“The focus on power dynamics and BATNA completely changed how I show up at the table. I now walk into client negotiations with a clear strategy instead of improvising on the spot.”

Emily T.
HR Business Partner, Global Organisation

“The modules on managing emotions and difficult personalities were a game changer. I’ve used the techniques in salary discussions and conflict situations, and conversations that used to feel tense are now much more constructive.”

David L.
Project Leader, Technology Projects

“I often negotiate timelines and scope between multiple stakeholders. This course gave me practical language and structures to build win–win agreements instead of endless compromises.”

Frequently asked questions

What is “Confident Negotiation Mastery” about?

This course helps you build practical negotiation skills you can use in sales, internal discussions, vendor deals, salary reviews and project work.

You’ll learn clear frameworks for preparation, communication and handling difficult situations so you feel more confident and in control at the negotiation table.

Is this course too basic or too advanced for me?

The course is designed for professionals who already negotiate in some form, but want to become more structured and effective – not for total beginners or only senior experts.

We start with fundamentals and quickly move into realistic scenarios, so both mid-level professionals and managers will find it practical and challenging.

What if I’m introverted or don’t like conflict?

You don’t need to be aggressive or loud to be a strong negotiator. The course gives you calm, structured ways to prepare, ask questions and hold your ground without becoming confrontational.

Many past participants who dislike “hard selling” found the tools especially helpful for building confidence and having more balanced conversations.

How much time do I need to complete the course?

The core content can be completed in a few focused sessions, with short, high-impact lessons you can watch around your workday.

You can revisit the modules and practice exercises at your own pace whenever you have an upcoming negotiation.

Is this theory only, or will I get practical tools?

The course is built around real-world scenarios, checklists and preparation templates you can download and reuse.

Every concept is linked to everyday situations like pricing discussions, scope changes, stakeholder alignment and performance conversations.

Will this help with salary or promotion discussions?

Yes. The same frameworks for preparation, framing value and managing emotions apply to compensation and career conversations.

You’ll be able to clarify your value, anticipate objections and enter those discussions with more confidence and structure.

What if the other side is aggressive or unreasonable?

The course covers how to deal with hard tactics, emotional pressure and difficult personalities without losing your calm or giving away too much.

You’ll learn how to reset the conversation, protect your boundaries and still work towards a constructive outcome.

Do I get a certificate after completing the course?

Yes. Once you complete all required modules, you will receive a digital certificate of completion for Confident Negotiation Mastery.

You can add it to your résumé, LinkedIn profile and share it with your organisation or clients.

How is this different from generic free content online?

Instead of random tips, this course gives you a structured system you can follow before, during and after any negotiation.

It combines behavioural insights, practical templates and business-focused examples so you can apply what you learn immediately at work.

Can my team or company enroll multiple people together?

Yes. Many organisations enroll sales teams, account managers, project leaders and HR professionals together to build a shared language around negotiation.

For group pricing or customised programs, you can reach out to us and we’ll share the best options for your organisation.