Executive Certification Program

Protum Operating Model Fundamentals

Learn the foundations of the Protum Operating Model and how modern organizations design, align, and optimize their structure, processes, and governance to achieve scalable and adaptive performance.

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Operating Model Clarity
Understand the core structure of effective operating models.
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Process Alignment
Learn to align processes, teams, and workflows for efficiency.
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Governance & Control
Explore governance systems that support scalable operations.

What you will learn

Build a High-Performing
Protum Operating Model

In Protum Operating Model Fundamentals, you will learn how modern organisations design, align, and optimise their structure, processes and governance. This course equips you with the foundations to build a scalable, efficient, and adaptive operating model that supports long-term organisational success.

  • Understand the core components of the Protum Operating Model and how they work together.
  • Learn how to define organisational structure, roles and decision rights for clarity and accountability.
  • Align processes, teams and workflows to improve efficiency and reduce operational friction.
  • Explore governance mechanisms that support transparency, control and scalable performance.
  • Develop the capability to map, analyse and improve existing operating models.
  • Build a foundation for future operating model transformation, digitalisation and strategic growth.
Operating model planning and organisational structure overview

There are 4 modules in this course

This course provides a clear and structured understanding of the Protum Operating Model. You will learn how organisations design, optimise, and govern their structure, processes, and ways of working to improve performance. With practical frameworks and real-world alignment, this course builds the foundation for scalable and sustainable organisational effectiveness.

Introduction to the Protum Operating Model
Module 1  •  12 minutes to complete
Module details

Understand the foundations of the Protum Operating Model. Learn its purpose, key elements, and how operating models support clarity, scalability, and organisational performance.

What's included
2 videos
2 videos
• Total 12 minutes
  • What is an Operating Model? • 6 minutes
  • The Protum Operating Model Framework • 6 minutes
Structure, Roles & Decision Pathways
Module 2  •  14 minutes to complete
Module details

Learn how to define organisational structure, clarify roles, and establish decision pathways that reduce friction and improve accountability across teams.

What's included
2 videos
2 videos
• Total 14 minutes
  • Operating Structure & Accountability • 7 minutes
  • Decision Rights & Governance Pathways • 7 minutes
Processes, Workflows & Execution Alignment
Module 3  •  18 minutes to complete
Module details

Explore how to align processes and workflows with organisational goals. Learn how operating mechanisms support smooth execution, efficiency, and collaboration.

What's included
2 videos
2 videos
• Total 18 minutes
  • Process Mapping & Workflow Design • 9 minutes
  • Operational Alignment & Collaboration • 9 minutes
Governance, Measurement & Continuous Improvement
Module 4  •  20 minutes to complete
Module details

Learn how to evaluate and evolve your operating model using metrics, governance frameworks, and improvement cycles that support long-term organisational health and scalability.

What's included
2 videos
2 videos
• Total 20 minutes
  • Governance & Operating Controls • 10 minutes
  • Measuring & Improving the Operating Model • 10 minutes
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Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it with your employer and professional network.

What leaders say about the Protum Operating Model Fundamentals

Sarah Verma
Head of Transformation, Global Retail Group

“This course finally gave me a structured way to understand how our operating model should function. The clarity around roles, decision pathways and workflow alignment helped us fix long-standing execution gaps across teams.”

Ajay Menon
Operations Director, Technology & Services

“The Protum Operating Model framework is incredibly practical. We used the templates from the course to redesign our governance model, reducing escalations and improving decision-making speed by almost 40%.”

Maria Santos
Chief People Officer, Logistics & Supply Chain

“This program helped us understand how structure, culture and workflows must be aligned to scale. Our leadership team now speaks a common language around operating mechanisms and capability building.”

Tom Reynolds
Senior Consultant, Business Transformation

“One of the best operating model fundamentals courses available. It breaks a complex topic into simple, actionable concepts. Perfect for both leaders and practitioners responsible for organisational transformation.”

Frequently asked questions

What is the Protum Operating Model Fundamentals course about?

This course teaches the foundations of the Protum Operating Model — a structured approach to designing how an organisation actually works: its roles, structure, processes, governance, and decision paths.

You’ll learn how to create clarity, reduce friction, and improve outcomes through a well-designed and scalable operating model.

Do I need prior knowledge of operating models or frameworks?

No. This course is designed for both beginners and experienced professionals.

Everything is explained simply, with real examples and ready-to-use templates that make the concepts easy to understand and apply.

Will this help if my organisation already has a basic operating model?

Yes. Many organisations have an operating model in theory, but not in practice.

This program helps you analyse gaps, improve alignment, redesign workflows, strengthen governance, and make your existing model truly work end-to-end.

How long does it take to complete the course?

The course can be completed in a few hours depending on your pace. Most learners complete it within 1–2 weeks while balancing work.

All lessons are short, practical, and on-demand.

Is the program self-paced?

Yes. You can learn anytime, from any device, with lifetime access after enrollment.

You can revisit modules whenever your organisational needs evolve.

What practical skills will I gain from this course?

You’ll learn how to map operating models, define roles, structure decision-making pathways, and align processes with organisational goals.

You’ll also learn how to evaluate and improve your operating model using governance, measurement, and continuous improvement cycles.

Will I receive a certificate?

Yes. Upon completing all modules, you’ll receive a digital certificate that you can add to your LinkedIn, CV, or share with your organisation.

Is this course useful for people outside leadership roles?

Absolutely. Anyone working in operations, PMO, HR, transformation, or cross-functional teams will benefit from understanding how an organisation’s operating model works.

Practitioners, consultants, and managers find this especially valuable.

Can I use the templates and frameworks inside my organisation?

Yes. All templates and worksheets provided in the course can be used for internal organisational work and team discussions.

They are designed to support real projects, not just learning.

Can my team or organisation enroll as a group?

Yes. Many organisations enroll teams together to build a shared understanding of structure, roles, governance, and alignment.

For team pricing or custom workshops, please contact us.